Polycom VVX Phones

silhouette supports Polycom VVX phones, including

Two extension modules--Polycom VVX EM50 Expansion Module and Polycom Colour Expansion Module are also supported, as is the Polycom VVX USB Wi-Fi Dongle.

Each phone type has 10 Programmable Soft Keys that you can assign PMK features to, and a model-specific number of Line/BLF keys that you can provision as

Default
Line Appearance
Monitor Extension
Park Location
Pickup Groups
Twinning Pullback
Unassigned

Each Polycom VVX phone has five default keys that can be toggled to enable and display features on your phone, including

Log out
Redial
Paging
Forward
DND

Assign and provision keys through the silhouette WebAdmin interface.

Not all features are supported on other phones. The following silhouette features are supported using PMKs (also known as EFKs or Enhanced Function Keys):

ACD SignIn/SignOut—see Programmable Memory Key Features
Company Speed Dial
Directed Call Pickup
Forwarding Phones to Co-workers
Forward Phones to Coverage
Forward Phones to a Number
Forwarding Phones to Auto Attendant
Handsfree Answerback
Intercom to Co-worker
Intercom to Prompt
Join and Leave Call Groups—only available when the logged-in user is a group member of a group
On Demand Call Recording
One Touch Speed Dial
Outgoing Call Privacy
Primary Phone
Twinning
Unassigned—see Programmable Memory Key Features
Voicemail

See Programmable Memory Key Features.

Call/Phone Monitor are supported using Monitor Extension.

The following features are supported using native keys:

Consult the documentation provided with the phones.

Document Version: Final 1.0

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