If you have problems registering the silhouette handsets check the following:
the Web Configurator to ensure all settings were typed in the various fields correctly, for example, an extra space or missing dot in an IP address or a typo in an extension.
a silhouette desk phone to ensure you can log into the extension you have assigned to the cordless, which ensures that the extension and PIN are valid within silhouette .
When rebooting the silhouette cordless handsets you need to briefly lift the handset(s) from their cradles and place them back on the cradles. On their display you should see Searching for Gateway.
If a phone is freezing or giving you problems try removing the battery for a few seconds, replacing it, and then rebooting the gateway to default settings and begin again.
If you’ve accidently put in an IPEI in an incorrect spot and want to change it:
Change it to the correct IPEI
If there is no handset attached to that handset replace the IPEI field with zeroes
Notes
The Gateway only supports three simultaneous calls. Any further attempt to establish a call results in the handset receiving a busy tone.
Press and Hold Reset on the Gateway for more than 30 seconds to reset its default values.
Press and Hold Reset on the Gateway for five seconds to restore to a non-default values.
To register multiple handsets, manually enter the IPEIs into the Telephony settings page via the web interface.
Every time a new handset is added, the Gateway needs to be rebooted.
A new handset cannot be registered if another handset is already on a call because the Gateway cannot be rebooted.
If a prefix digit is required to dial internal or external calls that have been logged, you cannot dial directly from the call log. This is a common problem with call log capabilities.
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