Configure Emergency Call Email Contacts

Emergency Call Alert provides an email notification when a subscriber dials an emergency class of service, such as 911.

To configure Emergency Call Email Contacts, follow these steps:

Click Business Details in the left menu.
Enter email addresses in the Emergency Call Email Contacts field.
Email addresses are delimited by spaces, semi-colons or colons.
Click Save.

When a subscriber dials an emergency class of service, the system sends an email with the following subject and body:

Subject: Emergency Call Attempt

An emergency call was dialed from 

   Service provider:           Telco
   Tenant name:                tenant 1
   Site name:                  site 1
   Site address:               1 Hines, Ottawa, ON, H0H0H0, Canada
   Caller's name:              John Smith
   Caller's extension:         100
   Caller's device MAC:        08:00:0f:70:c8:69
   Caller's device IP address: 10.200.200.215
   Digits dialed:              96132802012

Document Version: Final 1.0

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