Delete an Auto Attendant

To delete an Auto Attendant from the system along with its associated menus, choices, prompts, and greetings, follow these steps:

  1. Click Auto Attendant in the left menu.
  2. Select one or more Auto Attendants by checking the corresponding boxes.
  3. Click Delete.
  4. Click OK.
You cannot delete an Auto Attendant if incoming call routing for one of your company phone numbers is configured to use that Auto Attendant. To delete the Auto Attendant in this case, you must change the incoming call routing configuration for that phone number to use a different extension. See Incoming Call Routings. Do not delete an Auto Attendant with a name of zero-out. This Auto Attendant is used for a special voice mail feature which your Service Provider is responsible for configuring.

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