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Cutting Through for Tenant Administrators

You can cut through to various tenant web targets to make changes.

To log in, use the proper URL as follows:

https://<TOWS WebAdmin IP or Hostname>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=<Tenant Web URL>&UserID=<User Extension>&Password=<User PIN>&Target=<Target>
		

where

Target URL Permissions
Business Details https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
<Password>&Target=basic/admin/BusinessDetails.do
administrator
Business Hours https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
<Password>&Target=basic/admin/Search.do?area=searchitem.businesshour.name
administrator
Call Groups https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
<Password>&Target=basic/admin/Search.do?area=searchitem.callgroup.description
administrator
Incoming Call Routings https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
<Password>&Target=basic/admin/Search.do?area=searchitem.callrouting.incomingNumber
administrator
Company Calls https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
<Password>&Target=basic/admin/CompanyCallList.do
administrator
ACD Applications https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
<Password>&Target=basic/admin/Search.do?area=searchitem.acdapplication.name
administrator
Speed Dials https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
<Password>&Target=basic/admin/Search.do?area=searchitem.speeddial.name
administrator
Key Profiles https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
<Password>&Target=basic/admin/Search.do?area=searchitem.keyprofile.description
administrator
Permission Profiles https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
<Password>&Target=basic/admin/Search.do?area=searchitem.permissionprofile.description
administrator
Phone Inventory https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
<Password>&Target=basic/admin/Search.do?area=searchitem.phoneinventory.description
administrator
Monitor Settings https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
<Password>&Target=basic/admin/Search.do?area=searchitem.monitorgroup.extension
administrator

Error Handling

The system returns errors in the following circumstances:

Error Error Code
Incorrect login credentials. Error 401
Not an admin user. Cut through is not allowed. Error 403
Cut through target is invalid. Error 400
Cut through target does not have this feature.
(Applies to My Voicemail and My Dynamic Site only.)
Error 503


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Document Version: Final 1.0
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