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To add a new hunt group, follow these steps:

1. Click Call Groups in the left menu.
2. Select Add Hunt Group from the Add list.
3. Type the hunt group name in the Name field.
4. Select an Extension for the Hunt group from the Extension list. The Extension list displays the next five available extensions for call groups. You can enter a different valid extension by selecting Other from the Extension list and typing the extension of your choice in the Text field.
5. Select the Hunt Group Type from the Type list. Circular Hunt Group is the default type.
6. Check Queue if calls are to be queued.
7. Check Voice Mail to add a group voice mailbox.
8. Select the Call Behavior for the hunt group.
   • To configure the hunt group calls to only ring on idle group member phones, select the Only ring phones not in use.
   • To configure the hunt group calls to ring on all group member phones even if a group member is already on a call, select Ring all phones.
     When Ring all phones is selected, incoming hunt group calls are still queued when group member phones are ringing because of a call to the same hunt group. See Managing Group Features.
9. In the Membership section, add members to this Call Group. To add members, drag-and-drop them from the Available to the Selected list, use the + button, or click Add all. To remove members, use the - button or click Remove all.
10. If you choose to lock users to the new call group, clear the Allow members to leave group? check box (optional).
11. From the After 'x' rings send call to next member list, select how many times you would like a Hunt group member’s phone to ring before the call is transferred to the next member (optional).
12. If you checked Queue, enter the following under the Wait Announcement section:
    • Select the number of rings before playing the announcement.
    • Select the announcement to play.
    • Enter the number of minutes to play the announcement before sending to call coverage.
13. Set up Call Coverage for the new hunt group (optional).
14. Click Save.

• If a Hunt group has no members assigned to it, or if all members are logged out of their phones, the call goes immediately to call coverage.
• When a Hunt group is created it has all call permissions to enable call coverage to an external number.